FAQS

PartI: Where are the orders from?

We have warehouses in Jamaica and Hong Kong, and we usually ship from the warehouse closest to you.

 

Part Il: How long does it take to get the package?

Standard logistics: 10-25 days                      

Expedited logistics: 7-15 days      

 

Part lll:Part Ill: Is it a legitimate website?

Of course it's legal, all payments are 100% secure, you will receive all the products you ordered, and we also have a 30-day return policy to protect you.

 

Part IV: Are the products all real?

All of our products are photographed after we produce them ourselves, you will receive the same product as in the picture, but please allow 5% deviation because of the different shooting scenes and light.

 

Part V: How to return the goods?

When you receive the product and feel dissatisfied, please take a picture of the product and send it to our customer service email:info@kevinjewellry.com, we will give you a satisfactory answer within 24 hours